Client Manager

England, London
£35000.00 - £38000.00 per annum
04 Jul 2022
01 Aug 2022
Tomorrow Recruitment
Contract Types
Full Time
Design Disciplines
Job Functions
Account Management

We're working with a truly multidisciplinary branding agency who deliver across brand identity, service design, product design (think industrial design/physical stuff, not apps), and product strategy. They're very much an up and coming business, and their client services director - a relatively new addition to the team - has now got them set up with proper operational process to help the creatives and designers get the most out of their time and creativity.

Culture-wise, they've got a newly established leadership team, a highly progressive and flexible benefits package, a lovely office space, and do a nice range of social experiences as a group (craft workshops, exhibitions etc).

As it stands, the account management team is three people (one of whom I just placed there and has given me a rave review) but thanks to client growth they are looking to another client manager to the team.

What You'll Be Doing

This is very much a classic account manager role, with a range of client management and project delivery responsibilities. You'll be responsible for:

  • Leading client relationships on 2-3 accounts.
  • Managing the creative briefing process.
  • Managing day to day client reporting and admin.
  • Keeping clients in the loop on project updates and managing creative reviews.
  • Shaping your client's business by taking a highly strategic approach to the programme of work you are delivering.

Client wise, you'll have a green tech client, as well as a pair of hospitality/wellbeing brands.

Like all creative agency roles, you'll probably end up getting involved in a little more than this though, so be prepared to roll your sleeves up!

Who We're Looking For

We're looking for people who have an obsession with the brand experience as a whole - how it works in the physical space, in a digital environment, and from a traditional design standpoint. That, and adaptable, organised and diligent people with strong communications skills and proven account management experience. Background wise, we want somebody who's worked in a multidisciplinary agency and has covered at least three of the four main areas of work: brand identity, strategy for brands & services, industrial & product design, and the digital design side of things.

There is a lot of scope to grow and develop with this agency, so a desire for a lot of exposure is pretty important for this one. They love hiring people so ambitious they might put other agencies off. A general sense of curiosity and interest in the world around you will also go a long way with this one.

All the usual personality traits apply - we are after somebody who wants to roll their sleeves up and muck in with a tight knit, highly collaborative team. Again, strong communications skills are an absolute must.

If this sounds like the account management role for you then get in touch now at
If this isn't for you, take a look at the other jobs we've got live - no doubt there will be something of interest.

Similar jobs

More searches like this

Similar jobs