Senior Account Manager

Location
London (Greater)
Salary
£40,000 - £70,000 DOE
Posted
04 Jul 2022
Closes
01 Aug 2022
Contract Types
Permanent
Hours
Full Time
Design Disciplines
Branding, Graphics
Job Functions
Account Management

Senior Account Manager/Account Director

£40-£70k DOE

The Studio

Our client is a creative consultancy that imbues brands with cultural capital.

They believe that having an awareness of, and sensitivity to, societal shifts is crucial if innovation is to happen and are reshaping worldviews by connecting local culture with a global audience. Based in London and Seoul, the agency collaborates with an international network of partners who value immersive, real-world analysis as the foundation for creative ventures. The company takes a holistic approach to brand design, working to detect potential business challenges while developing creative solutions.

The method

Whether guiding external brands or launching its own, this agency conducts research that cuts through to business concerns and opportunities. They break down the boundaries traditionally found between client, agency and external partners to foster an atmosphere of collaboration and transparency. Their agile associates model is a response to the fact that each project calls for its own collection of independent consultants, agencies, studios or other creative and commercial outfits, resulting in truly bespoke solutions. Their global network also provides access to independent thought leaders from diverse backgrounds and industries who take on advisory roles, providing feedback and initial market reactions, testing hypotheses and, importantly, helping to seed new ideas with key industry figures. 

The Opportunity

Our client is looking for a leader and collaborator. This person will be managing key pieces of business and supporting the growth of our account management team. They are looking for someone who can be a true partner to their clients, and their cross-functional design and editorial teams, and support the larger team in creating revolutionary design work. Most of all, you are committed to participating in the co-creation of a new kind of firm.

This client-facing role is based in London however there will be a lot of international travel for longer periods of time.

Managing multiple accounts and supporting the growth and health of each client and their business; building and maintaining strong relationships with senior client.

Acquiring a thorough knowledge of the client’s industry, business, and key stakeholders

Accountable for maintaining client satisfaction and management of expectations while ensuring that the work is on strategy, on time, and on budget

Seeking out and developing new business opportunities with existing clients and with prospective clients

Working with internal teams to nurture their performance, skills, and personal development

Training and guiding the team to ensure a full understanding of the client brand, their key products and services, business sectors, and buyer behaviours

Collaborating with internal teams across departments to ensure that all work is executed flawlessly from briefing to post-campaign reporting

Effectively presenting ideas or solutions internally/externally with an ability to command attention and manage group dynamics through compelling communications

Working cross-functionally with management team and departments

Partnering with the business development team to seek out and develop new business opportunities with existing clients and with prospective clients

Working with internal teams to nurture their performance, skills and personal development 

Inspiring, motivating and mentoring the team to manage clients professionally

Training and guiding the team to ensure full understanding of the client brand, their key products and services, business sectors, and buyer behaviours

What they do

Creative Consulting

Culture Programming

Brand Consulting

NFT/Web3 Strategy

Visual Design

Creative Content

Communications

The Ideal Candidate

BA or equivalent experience required

5-10+ years of agency experience managing teams and clients

Digital and content experience preferred

Exceptional communication skills

Experience working on extremely fast-paced businesses in a highly competitive and evolving industry

Must be extremely organized and detail-oriented in a production intensive environment

Strong problem-solving skills

Very familiar and active user of social media

Holds a proficient understanding of print and digital production process

Proficient with Google, Apple & Microsoft productivity apps

This is a fantastic opportunity to join an organization who are dedicated to ideas, process, and vision. They are collaborators who believe optimism is a strategy for making a better future, and they recognize that great stories come from people with all manner of backgrounds and experiences.

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