IT Operations Manager

London (Central), London (Greater)
£45,000 - £55,000 p.a
01 Jul 2022
29 Jul 2022
TP 57369
Contract Types
Full Time
Design Disciplines
Architecture, Interior
Job Functions
Cad Technician, Other

Based in brand new offices in Clerkenwell, this globally recognised architecture practice is seeking to find an experienced IT Operations Manager with a strong IT engineering background to join its team, helping the business to manage daily IT operations, IT projects and services provided by third parties across different geographies.

Key Responsibilities:

  • Be responsible for adequate and efficient end user support delivery to the business
  • Manage third party IT projects delivered to the business
  • Support the Head of Project Technology and Infrastructure in any ad-hoc measure required to sustain continuous operations
  • Develop, own, maintain, document, and communicate IT SOPs and ensure they remain effective and meet with the businesses’ requirements
  • Serve as relationship manager and escalation point for company staff on matters regarding end user support
  • Act as a conduit between different third-party service providers for effective service- and project delivery


Skills and Experience:

  • The successful candidate will have a strong professional background in IT or an academic background in Computer Sciences, and significant experience in supporting IT operations in a large, multi-site business environment.
  • Experience in working in environments with a Microsoft/ Azure/ VMWare technology stack
  • Experience in graphics intense End User Compute environments
  • Experience in remote workstation access technology/ Microsoft RDP over gateway/ Teradici PCoIP
  • Must be an inclusive communicator with a good bedside manner when working with end users in an environment that continuously seeks to improve
  • An enthusiastic, agile worker able to juggle multiple responsibilities and deliver in a demanding environment through collaborative working

Hybrid working could be an option for this role and the company has a leading industry benefits package. 

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