Account Manager

3 days left

Location
Richmond upon Thames, London (Greater)
Salary
£35-38K Negotiable
Posted
25 May 2021
Closes
22 Jun 2021
Ref
CBM1201
Contract Types
Permanent
Hours
Full Time
Job Functions
Account Management

ACCOUNT MANAGER
JOB DESCRIPTION

Our client is a small but growing Creative Marketing Agency who work across a range of disciplines including Direct Marketing, Email, Data, CRM etc

Many of their key accounts are charities, such as British Heart Foundation, Lifeboat Charity etc... so a lovely sector to be involved in.

We are looking for an Account Manager to join their busy team.
You will have previous Marketing Agency experience as an Account Manager.

The offices are based in Richmond, part-remote is an option.

Description of your role
To provide your manager with a full implementation and development resource across current client activity. 

This is a project management role where you will be required to take responsibility for ensuring that current client priorities are met at all times.

Key tasks – to manage:
    the development, implementation and maximum profitability of agreed client activity
    the writing and briefing of creative (with supervision) and liaising with Creative and Twist
    the briefing and control of external suppliers
    the financial aspects of the account – supplier costings and invoices, purchase orders, quotations, client invoices, cashflow, assistance with income forecasting and ensuring forecasts are met on your projects
    the legal aspects of all activity at the various stages
    the provision of assistance to your manager in preparing proposals and identifying business development opportunities
    requests for assistance in pitch situations (e.g. information sourcing, fact finding and help with the presentation)
    the adherence of agency protocol as outlined in the agency policy guidelines

Key skills required
    time management and organisational skills and the ability to prioritise effectively
    effective teamwork, ensuring that tasks are suitably managed and that your managers remain informed, demonstrating delegation and supervision skills when appropriate, both written and verbal
    effective creative briefing and management of the artwork/production process
    effective written and verbal presentations of day to day proposals, costs and recommendations
    good client handling skills and the ability to provide reasoned solutions and logical responses to client questions and requests
    ability to negotiate supplier costs and demonstration that you are continually seeking ways to increase your account team income
    development of creative judgement so that you can achieve the best possible results from Creative
    development of numerical and analytical skills so that you can accurately interpret and understand campaign data

Relationships
    developing a strong rapport with day to day client contacts and the respect of senior client contacts
    developing and demonstrating a pivotal, responsible and proactive role in the account team whilst showing a readiness to accept advice and direction from your managers
    positive relationships with Creative and Twist
    developing a proactive approach to supplier relationships – providing the team with new and profitable client solutions

Knowledge required
    a solid knowledge of direct marketing, promotional and interactive theory and techniques
    sound knowledge of the production/personalisation techniques 

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