Head of Change Management

Recruiter
mustard id
Location
London
Salary
£70000 - £80000 per annum
Posted
19 Feb 2021
Closes
19 Mar 2021
Ref
PBo818
Contact
Phil Boshier
Contract Types
Permanent
Hours
Full Time
Design Disciplines
Interior
Job Functions
Strategy
AJ100 Architecture and Design studio are looking to hire a Head of Change Management, to work alongside their Head of Strategy, servicing high-profile accounts and clients.

As Head of Change Management, you will work closely with stakeholders and apply a structured methodology and lead change management activities. Apply a change management process and tools required to create a strategy to support the adoption of the changes required by a project or initiative.

You will support communication efforts - Support the design, development, delivery, and management of communications.
Assess the change impact - Conduct impact analyses, assess change readiness, and identify key stakeholders.
Support training efforts - Provide input, document requirements, and support the design and delivery of training programs.

A design background is not a necessity for this role however, it would be an advantage. Especially from within workplace interior design.

Additional responsibilities may include:

• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics
• Identify and manage anticipated resistance
• Consult and coach project teams
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Support and engage senior leaders
• Coach managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into the project plan
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level
• Manage the change portfolio

Skills and Qualifications

• A solid understanding of how people go through a change and the change process
• Experience and knowledge of change management principles, methodologies, and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward-looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools, and phases of the project lifecycle
• Experience with large-scale organizational change efforts
• Change management certification or designation desired

If you feel confident in the majority of the points above, and can show your previous experience within a similar role, please send your CV to phil@mustardjobs.co.uk

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