Senior Account Manager

Reading, Berkshire
£35-45k + bens
06 Jun 2019
04 Jul 2019
Contract Types
Full Time

Reading based  award winning integrated agency is looking for a talented SAM to join their client services team

specialists in B2B technology campaign activations blending data, creative, multi-channel marketing and


The role has come about due to a recent pitch win of a top 5 global technology brand, managing partner

enablement across EMEA and the US with the potential to expand into APAC.

As Senior Account Manager you will support the Account Director and report directly into the

Client Services Director.

You will use a broad range of multi-channel delivery skillsets with a key focus on implementation

rigor and discipline as part of our client delivery team.

This position holds responsibility for core campaign delivery across a number of their client’s

Systems Integrators and Partners. You will be an essential lead in implementing new processes

and will use and input regular reporting for both internal audiences (forecast, billings) and

clients (status, campaign measurement and ROI reporting).

Key Responsibilities Include:


Work with the Client Services Director to maintain, expand and strengthen client relationships

across the client’s US and EMEA extended teams.

Financial Management

Manage the financial lifecycle of projects and work with the Client Services Director to manage

monthly actual and forward forecast of billings per client. Manage budget utilisation against

project completion across all client contacts.

Project Management

Set up and manage the delivery of key client campaigns - on brief, on time and in budget:

Manage multiple clients and campaigns in parallel, adopting a problem-solving mind-set

and communicating clearly and logically both verbally and in writing

Stakeholder Management

Work closely with internal and external partners to ensure our level of delivery meets


Ensure required internal resource (e.g. studio) is scheduled in line with agreed timelines

Quote new project work (liaising with external suppliers for production quotes)

Support other team members when required (across the creative, sales and one-to-one

calling teams)

Creative, digital & demand focus

Sound digital thinking with demand generation campaign experience from inception to


Multi-channel thinking and delivery across a customer / buyer journey

Support the go live of automation-driven campaigns

Lead with a creative mindset, developing written and verbal creative briefs

A little about you

- An entrepreneurial spirit, with a willingness to work independently.

- Self-motivated and highly organised, with the ability to manage complex projects across

multiple stakeholders

- An agency-spirited approach; individuals who aspire to impact the direction and

performance of the entire team as well as their direct accounts

- Enthusiastic, a go-getter and a great personality to develop our client base

- Able to work at pace, jumping between different projects

- Confidence to work independently and accurately with great focus on rigour of delivery –

but fun with it!

- Self-confident, with excellent written and spoken communication and client management


- Individual to be comfortable with daily workload comprising a significant amount of e-mail

and telephone correspondence

- Must be able to gain trust of clients through actions and manage service and delivery



Professional Experience/Qualifications:

- Experience within agency environment multi-channel with B2B, Tech, demand

Generation perspectives if possible.


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