Design Operations/Digital Production Assistant

Recruiter
become
Location
London
Salary
£25,000-£30,000 per annum
Posted
20 Mar 2019
Closes
17 Apr 2019
Ref
422954
Contract Types
Permanent
Hours
Full Time
Design Disciplines
Branding, Digital / Web, Other

The top most trusted retailer with a head office in central London, is looking for a Design Operations Assistant to join their Digital/ UX team. You will be working within the Design Operations Team which is at the very centre of this client’s design community and who have a mission of maximising the speed, impact and scale of design delivered, whilst ensuring that the team stay connected, happy and thrive professionally.

You will be part of a team responsible for managing processes, projects, practices, tools, communications and budgets across the Digital/ UX team, whilst supporting the design community and ensuring that the environment is perfectly set-up for them to deliver.

You will be working closely with a dynamic team of talented UX, UI, Product, Service Designers, Guidelines Designers and Researchers, working with cross-functional agile teams across a broad range of services, touch-points and tools for both their customer and colleague facing products.

You should be someone who loves getting things done, someone who has a meticulous eye for detail, loves enabling others and building your network in order to bring in new ideas and opportunities. All of this you will do in a creative, customer-focused and agile environment which is constantly changing and evolving for the better.

This is a fantastic opportunity for you to step into the complex but exciting world of digital product and service design for a retail group that is going through a unprecedented digital transformation – and to work in a team at the very heart of this change.

Your Responsibilities:

  • Assist with the smooth day-to-day running of the Digital/ UX team, including the on-boarding and off-boarding of colleagues, in line with corporate operating models, processes and policies
  • Be a central point of contact for the team, responding to and resolving questions, issues and business problems to help the department run efficiently
  • Support the day-to-day resourcing of work and projects across the team as well as long-term planning
  • Support the smooth running of the design community for practice activities and events
  • Build and maintain productive and collaborative relationships with designers, stakeholders external partners and suppliers
  • Foster connectivity across cross-functional teams through building positive working relationships and nurturing community network
  • Contribute to new ways of building the external presence and awareness of the team 
  • Maintain consistent high standards
  • Take ownership for your tasks and constantly seek to improve your performance

Your Experience:

  • Experience working with or the desire to work with digital designers in a creative environment
  • The principles of strong account, studio and project management skills
  • Proficient in Excel, Word, PowerPoint and Project Management Tools and Software
  • Experience of Design Operations, Studio Management, Production, Project Management, Creative Services, Event Management, Studio Management and/or Human Resources
  • Experience of working with designers and an understanding of their needs is also essential
  • Great communication skills
  • Experience working in a fast-paced environment where excellence in delivery is paramount
  • Experience working across multiple priorities whilst being able to maintain a high standard of attention to detail with good communication

What You Need to Show:

  • Flexibility – willing to offer support where required
  • An ability to spot opportunities to improve ways of working and processes
  • A curiosity to understand how what you do impacts on the wider business
  • Have enthusiasm and initiative for new ideas, solutions and approaches 
  • Inter-personal, organisational and communication skills, with great attention to detail
  • Be a pro-active, self-motivated and confident person
  • Comfortable being a facilitator and organiser

If this role sounds like something you would be interested in, whether you have been in a similar role or it might be something you would like to get into, please apply with your CV as soon as you can in order to be considered.

Similar jobs

Similar jobs