Client Relations & Account Executive for Creative Furniture Co

Adrem Group
England, London
£30000.00 - £35000.00 per annum + Depending on experience
11 Apr 2018
09 May 2018
Corrine Munro
Contract Types
Full Time
Design Disciplines
Job Functions
Account Management

An international furniture company based in West London are seeking a confident and personable Client Relations and Account Executive to join their team. The manufacturer specialises in custom-made furniture with a classic yet contemporary feel. This is a great role for someone looking to further their career in a dynamic, committed and close-knit team within the creative industry.

Key responsibilities:

  • Manage existing accounts and source new business opportunities
  • Manage and process all self-generated customer orders from beginning to finish with an internal audit trail
  • Managing client requirements and expectations through premier customer service and care
  • Generate sales through responding to enquiries, preparing quotations, reading CAD's, and processing and monitoring customer orders
  • Manage your order supply chains where/when necessary (placing additional WIP orders, liaising and chasing suppliers, transferring stock, etc.)
  • Manage personal diary, attend client visits and run product presentations
  • Schedule and manage deliveries and payments
  • Work towards monthly team targets
  • Assist customers in the showroom in a personable, patient and knowledgeable manner
  • Perform some general administrative duties such as answering telephone/email inquiries and processing sample/catalogue requests

Key skills:

  • Degree educated with at least 1 years' experience in the creative industry
  • Confident in working to monthly targets, reporting and strong professional sales approach
  • Friendly outgoing personality, confident in both face to face client meetings and presentations, with the tenacity to secure and retain new business
  • Excellent time management skills
  • Ability to think on your feet and adapt to situations
  • Confident and personable, client focused and strong awareness of the interiors market and current trends
  • Self-motivated with the ability to multi-task at all times, ability to work under pressure both individually and as part of a team.
  • Flexibility for attendance outside of normal working hours, attending tradeshows, occasional Saturday cover and off-site training and development when required
  • Team player, willing to help wherever needed
  • Attention to detail and accuracy

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