Our client is a well-established and fast-growing design agency based in Clerkenwell.
They have asked us to find them an experienced Account Manager with agency experience to instantly be an integral member of the team.
Traditionally the agency has allowed its design team to handle client liaison but are now in the process of building a dedicated team to keep the clients warm and loved. The new AM will work closely with clients to develop an in-depth understanding of their business, products and strategies and take responsibility for day-to-day client relationships to ensure client satisfaction, retention and growth.
This role will work closely with the Studio Manager on account planning and project resourcing and then will be responsible for project managing all stages of the process. Briefing designers, attending client meetings, and working to tight deadlines make this a proper "roll up your sleeves" Account Management role and will suit an ambitious, charismatic professional that genuinely loves what they do and takes pride in delighting their clients. Projects include branding, marketing literature, websites, exhibition material, proposal and bid documents and presentations.
Key experience is pretty simple - at least four years in an agency environment, managing clients and multiple projects with great communication, presentation and administration skills. And above all a genuinely nice, professional and thoughtful person to fit into this friendly and motivated agency. The company takes pride in its formal training and development, social events and career planning. It's a good place to get into!