Head of Creative / Creative Design Lead - Global eCom Consultancy

Watford, Hertfordshire
Competitive Salary + Benefits
29 Aug 2017
26 Sep 2017
Contract Types
Full Time
Design Disciplines
Digital / Web, Graphics
Job Functions
Design Management, Designer

Head of Creative / Creative Design Lead - Global eCom Consultancy
Competitive Salary + Excellent Company Benefits

++ Excellent Career development opportunity for a CX focussed Senior Creative Lead to join a global technology partner powering eCommerce for the likes of Audi UK, GAME, Sainsburys and Ted Baker ++

Who we are:

We a global digital commerce consultancy with operations in London, Amsterdam, Beijing, Melbourne and New Delhi. Our aim is to define, design and deliver dynamic, high performance, state-of-the-art ecommerce sites for the world’s leading brands. We work for some of the best…Audi UK, GAME, Sainsburys’, Selfridges, Ted Baker and many more.

Our teams are key. Our reputation is based on having the best people in the business who really want to understand not just the clients but their customers. We trust and empower our people and we won’t settle for second best! 

As our business grows, so we need to expand our team. We are looking for people who share our ideals and work ethic and want to play a key role in shaping and moulding some of the best ecommerce sites in the world.

The Head of Creative / Creative Design Lead Opportunity:

As the Digital Creative Lead you will have the experience in leading and inspiring a team of digital visual designers, and play an active role in shaping the business's design offering. Reporting into the Director of CX, you will be responsible for leading multi-disciplinary teams on client projects and pitches. 

You will also work and collaborate with Account Executives, other CX Stream Leads and clients as a part of the creative process, understanding business drivers and provide design leadership to clients and internal teams. We want you to help define best practices and standards to be used across the department, and you will have a remit to improve the high standards of design execution and delivery across the domain. 

+ Lead team to research, explore and develop concepts and experience design executions
+ Lead and develop stylistic rules appropriate to brands and the experience
+ Provide oversight and strategy in the development of the customer journey
+ Take risks when considering design solutions and customer interactions
+ Provide rationale for concepts and design approaches
+ Provide content and the story for client presentations
+ Create and lead the storyboarding of AfterEffects animations and vision videos
+ Present and sell ideas through to accounts and clients
+ Oversee the execution and production of UI and creative deliverables
+ Ensure quality and preparation of deliverables for handoff to developers, client and partners
+ Act as a leader and a mentor to design team members
+ Take an active role in driving culture within the team via knowledge sharing, show & tells, and more

About You…

Talented, enthusiastic, focused, eye for detail, professional. Keen to learn and find new ways of doing things. A team player who is proud of your work and wants to share with everyone! You like working in a fast paced environment and are driven by the desire to improve the online purchasing experience for everyone, no matter what they are buying and from where!

The techy bit….we need you to be really great at:

+ Be working agency side as a Senior Creative or a Lead Creative (at least 7 years’ experience)
+ Have excellent client communication skills and ability to build strong relationships
+ Have experience in motivating and providing support to a design team
+ Ensuring that project teams are capable of delivering on time and within budget
+ Ability to write creative strategies or presentations
+ Have an outstanding eye for design and typography
+ Experience of fluid layouts and Responsive Web Design
+ In-depth knowledge and experience in a relevant software engineering or web design discipline 
+ Ability to create prototypes for platforms such as wearables, mobile, web, and TV
+ Digital Design authoring tools such as Adobe Creative Cloud
+ Strong interaction design skills, and an aptitude for visual design
+ Mentor designers and creatives

If you have some of this even better!

+ Relevant industry experience
+ In possession of a relevant degree or professional qualification(s).

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