Client Director - Birmingham

England, West Midlands, Birmingham
£45000 - £55000 per annum
03 Aug 2017
31 Aug 2017
Kim Houghton
Contract Types
Full Time
If you want to be part of an agency that deliver award winning projects and are redefining conventional retail, that deliver game-changing solutions and practical implementations then read on...

The Role:

You will be reporting to the Client Partner, the role of the Client Director is to understand the needs of the client and their business to support their mutual growth.

The focus of this role is to form strategic relationships based on insight and knowledge across multiple sectors to drive commercial sales and profit targets within the Company.

Leading the Client Management team and internal relationships is also a key component of this role.

You will be working with top brands and offers an exciting opportunity for anyone who has good business development skills and Project Management abilities.


*Assume overall responsibility for delivering excellence across the client group and ensure pro-active client servicing on all clients for best customer service and business profitability
*Successfully growing long term high level relationships with their clients, providing strategic direction and taking overall responsibility for the profitability.
*Take problem ownership for all issues generated by the client or with supplier disputes, ensuring their speedy and satisfactory resolution advising and passing to the Client Service Director as required.
*Manage client budgets; proposals and contracts, ensuring new clients are embedded into the business effectively and involving the Client Service Director and Finance Director where appropriate
*Ultimately own the Projects Process, ensuring all governance is adhered to by the groups Client Project Management team in the preparation and delivery of client work, to include commercial development, client approval and PO cover, Synergist set up and quality checks.
*Provide all reporting requirements to the Client Service Director and business as required i.e. Projects Report

Please be in touch if this sound like you.

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