Design Team Leader
Job Title: Design Team Leader
Department: Creative Design
Reporting To: Creative Design Manager
This is a rare opportunity to be part of a busy studio within the world’s leading banknote and passport Design Team.
The De La Rue Design Studio has designed a third of the world’s circulating banknote denominations, 25 passports globally and also work closely with some of the world’s leading brands. We are looking for a Design Team Leader who can inspire, develop and manage a team of banknote and passport designers.
You do not require experience in banknote design, but we are seeking some critical attributes for this role:
You will have a background in product or graphic design and be very aware of fantastic design wherever you are and be able to bring inspiration into the studio.
Critically you have proven experience leading teams of designers, with the requisite ability to manage schedules, deadlines and reporting cycles. You will have a critical eye and the design awareness to ensure the highest quality of output. You are comfortable and enjoy managing people and seeing them develop – wherever they are on their career journey.
Design is a pivotal function at De la Rue and we will expect you to engage with customers, Sales, R&D and Product teams at home and abroad. In your career you will have a track record of meeting and managing high profile and demanding clients. You will enjoy running design brainstorming and workshop sessions with them and co-ordinating your design team to deliver.
1. Purpose of the Job (what is the function of the position?)
Manage and develop a team of Designers of varying levels of ability and experience, through coaching and mentorship and a focus on team capability. Responsible for the motivation and support of all direct reports and empowering teamwork to drive high performance and positive behaviours.
Monitor the requests and workloads made of the team to ensure key project priorities are met and that all other activities are delivered to agreed timescales.
The role will have ownership of discrete projects and activities, and will understand the fundamentals of project management in order to better assist project work across all Creative Design teams where appropriate.
2. Organisation Chart (key reports and reporting lines)
- Creative Design Manager
- Team Leader
- Design Team
3. Key Activities (what gets done)
•Proactively build employee engagement, capability, and expertise (both technical and professional) within the immediate team.
•Encourage an ethos of personal development ownership and fostering knowledge across teams.
•Lead, mentor, develop and motivate the team, ensuring full participation in the performance development review (PDR) process.
•Drive performance ensuring that all team members have stretching personal objectives, development plans and regular 1:1s to embed a high performance culture.
•Work with the Creative Design Management Team and Human Resources to identify and develop high potential employees, and ensure an available talent pipeline to meet business and capability requirements.
•Adopt standard and innovative techniques for education, training and mentoring ensuring time allocated to personal development and training delivers maximum return.
•Ensure and maintain an up to date record of all training and development activities/programmes.
•Champion a culture that encourages continual improvement, achieving business goals and delighting customers.
•Manage poor performance through formal performance plans or disciplinary procedures.
•Leads and facilitates regular team meetings & innovative thinking activities.
•Acts as a role model, displaying a positive enthusiastic, can-do approach in the face of adversity.
•Participate in recruitment and selection activities.
•Understand requirements of all work required of the team; scheduling designers’ time to ensure the demand pipeline is matched against capacity. Any priority conflicts are highlighted and communicated to the Creative Design Manager.
•Produce timely and accurate information to the Creative Design Manager on any risks or successes.
•Liaise with Department Managers, to ensure communication on a day-to-day basis around resource planning and any key concerns.
•Manage team annual leave requests in accordance with scheduling requirements.
•Provides cover for one or more strategic programmes (product review boards, digital strategy and other commercial decision making forums)
•Owns discrete projects and activities, supporting project work across the Department where appropriate.
•Develop and maintain a depth of industry, client and product knowledge that enables you to be effective as a leader and credible as a thought partner.
•Develop and maintain successful working relationships with stakeholders within Design Operations and wider De La Rue teams.
•Attend business planning and production meetings and any other meetings where Team leaders are required.
•Keep up to date with APQP requirements, e.g. Standard Operating Procedures (SOPs), Control Plans and monitor the use of the APQP checklist where applicable.
•Prepare clear and concise monthly reports in line with the requirements of the Creative Design Manager and Director.
•To support the behaviour of working as One De La Rue, sharing best practice and collaborating with colleagues outside of own sphere of business.
•To always act and behave in a way compliant with all De La Rue company guidelines and policies, especially those relating to values and behaviours, environmental health and safety, ethics and codes of conduct, as it is through living our values that we strengthen the culture of our business, and demonstrate our understanding of our Code of Business Principles.
•Our organisation values are:
Act with integrity
Drive change and innovate
Excel in what we do
4. Qualifications and Experience
•A-level or degree or equiv in graphic design, fine art or related subject
•Extensive breadth of experience in industry
•Strong technical knowledge; able to interpret design briefs and convert to artwork to high standards, within Standard Operating Procedures and design rules, and at pace (Creative Suite desirable)
•Proven experience in leading a large and diverse team
•Excellent written, spoken and interpersonal communication skills
•Ability to effectively utilise coaching techniques and style
•Ability to negotiate and influence and progress to a positive outcome for all parties
•Resilience in matters of complexity, ambiguity and sensitivity
•Demonstrable initiative to analyse and resolve problems quickly, efficiently and collaboratively
•Organised and able to use Microsoft Office applications
•Strong business acumen and understanding of organisational issues and challenges
•Experience in translating strategic objectives into team objectives
•Understanding and experience of project and resource management (desirable)
•Track record in leading design teams (desirable)
5. Principal Requirements
De La Rue Leadership Competences (relevant for all senior positions within De La Rue, please use in conjunction with Leadership Competency Interview Framework for interview)
The ability to focus oneself and others on achieving specific outcomes. Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence in order to gain sustainable competitive advantage.
Establishes a strong direction and a persuasive future vision in order to build a sustainable high performing culture across the organisation. Engages people with honesty, integrity, and enthusiasm; empowering them to succeed, even in the most challenging of situations. Communicates with clarity and conviction at all times.
Strategic Decision Making
Analyses and uses evidence to evaluate options before arriving at well reasoned justifiable decisions. These decisions will transform the business in the long term, whilst taking into account the potential for short term business unit conflicts. Is able to step beyond accepted thinking to create new business concepts.
Applies in-depth understanding of the value drivers of the industry & company, to improve effectiveness & profitability. Creates sustainable competitive advantage by transforming the business model of the industry. Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organisation.
Collaboration & Influencing
Overcomes significant cultural, historical or industry barriers to create team work amongst groups that are actively in opposition, leading to outstanding business practices. Demonstrates respect for the opinions of others, keeping people informed & up-to-date. Shares information and expertise with others to enable them to accomplish group goals. Delivers business objectives through creating an inclusive environment, encouraging collaboration, challenging assumptions and building effective partnerships.
Recognises both internal and external customer's needs and balances available resources and skills to strive to exceed them. Acts as a strategic business partner to the internal and external customer to develop new relationship models which change the company and industry dynamics. Considers the potential impact on internal and external customers when making key decisions. Takes personal responsibility for resolving issues when highlighted by internal and external customers.
Drives and creates a culture of innovation and change, constantly striving to improve themselves and those around them. Actively allows people to be innovative and take managed risks in order to create sustained competitive advantage. Engages the motives, values and goals of individuals to achieve group commitment in order that they are enthused to implement and sustain the desired change.
About De La Rue
De La Rue provides the products and services that help our customers to keep their economies, populations and products secure. We have spent the last 200 years developing the knowledge, experience and expertise necessary to make this possible.
We work with governments and commercial organisations across the globe to deliver the tools and foundations needed to create trust in society and its institutions – by supporting financial transaction and inclusion and through the secure free movement of people and goods.
Our business activities can be divided into three core areas:
Cash Supply Chain | Citizen Identity | Product Authentication